Privacy Policy
Last updated: September 2026
1. Introduction
Strevio (« we », « our », « us ») operates the website strevio.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Data
When you request a free trial, request a plan, or contact us, we may collect:
- Name and email address
- WhatsApp number
- Device type and, for MAG devices, MAC address
- Country and preferred payment method (card or PayPal)
- Billing information, collected and processed by our payment providers (Stripe or PayPal) — never stored on our servers
- IP address and device information
- Usage data and preferences
Cookies
We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings.
3. How We Use Your Information
- To provide and maintain our streaming service
- To verify and process plan requests and deliver your subscription
- To send transactional emails (request confirmations, payment instructions, credentials)
- To provide customer support
- To improve our website and services
4. Data Security
We implement appropriate security measures to protect your personal information. Payment data is processed by Stripe or PayPal, depending on your preference, and is never stored on our servers. All data transmission is encrypted via SSL/TLS.
5. Third-Party Services
We use the following third-party services, which may process your personal data on our behalf:
- Stripe / PayPal — payment processing
- Google Analytics — website analytics
- GoldenOTT — IPTV account provisioning for free trial requests
- Kickbox — email verification, to prevent fraudulent trial requests
6. Your Rights (GDPR)
If you are a resident of the European Economic Area, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, contact us at privacy@strevio.net.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You can request deletion at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
For questions about this Privacy Policy, contact us at: privacy@strevio.net